Everyone is going crazy about a purported $1.4 million dollar random arrow app for the TSA. It didn’t take long before a developer “duplicated” it in 10 minutes. With some practice they could easily get it down to twenty seconds.
$252 million dollars an hour!
Not that such a demonstration means much. Developers can make a veneer simile of almost anything not overly computationally complex in short shrift. I could spin out a superficial Twitter “clone” in a few hours. Where’s my billions in valuation?
As Atwood said a few years ago (as everyone declared how easily they could make Stack Overflow clones) – Code: It’s Trivial (his article making my choice of title trivial). The word trivial is used and abused in developer circles everywhere, used to easily deride almost every solution, each of us puffing up our chests and declaring that we could totally make Facebook in a weekend, Twitter in afternoon, and YouTube the next morning. We could make the next Angry Birds, and with Unity we could totally storm the market with a new 3D shooter if we wanted.
Because it’s all trivial. We could all do everything with ease.
It later turned out the app itself actually cost $47,000, which is still a pretty good chunk of change for such a seemingly simple app. Only $8,460,000 per hour.
But the amount of time spent in the IDE is close to irrelevant, as anyone who has ever worked in a large organization knows. These sorts of exercises are universally nonsensical. This method of evaluating the cost of a solution is pure nonsense.
I’m not defending the TSA, their security theater, the genesis or criteria for this app, or even saying that it isn’t trivial — by all appearances it seems to be. But knowing that the TSA decided that this is what they were going to do, $47,000 doesn’t sound particularly expensive at all.
Some senior security guy didn’t say “We need x. Do x.” and a day later they had an arrow app. As two large organizations they most certainly had planning meetings, accessibility meetings. They likely argued aesthetics of arrows. They put in checks and conditions to lock the user in the app. They likely allow for varying odds ratios (total conjecture on my part, but I doubt it was a fixed 50:50, and likely had situational service-based variations depending upon overrides for manpower restrictions), etc. Still not in any universe a significant application, but the number of things that people can talk about, question, probe, and consider grows exponentially. The number of possible discussions explodes.
Then documentation, training material (yes, line level workers really need to be trained in all software), auditing to ensure it actually did what it said it did (developers regularly mess up things as simple as “random number” usage), etc.
In the end, $47,000 for a piece of software deployed in an enormous organization, in a security capacity….I’m surprised that the floor for something like this isn’t a couple of magnitudes higher.
Nothing — nothing — in a large organization is trivial. Nothing is cheap. Ever.